Legal · Content Concepts AI
Terms of Use
Last updated: 30 October 2026
These Terms of Use (“Terms”) govern your access to and use of our websites, platform, programmes, and communications.
This document is issued by Content Concepts AI, Golden Square, #1101, 3rd Floor, J.P. Nagar, Phase 1, Bengaluru 560078, India, and applies to all websites, subdomains, brands, and services it operates, including:
- Content Concepts AI: https://contentconcepts.ai and all its subdomains, including https://learn.contentconcepts.ai (masterclasses, programmes, and checkout) and https://login.contentconcepts.ai (the SaaS platform and dashboard)
- MarketingSystemsArchitect: https://marketingsystemsarchitect.com and all its subdomains, and the short-link domain https://msarc.in
- Related landing pages, registration forms, checkout journeys, live masterclasses, webinars, coaching and membership programmes, communities, ads, and communication channels operated by us under any of these brands
- Emails and WhatsApp messages we send, individually or in bulk, as described in our Messaging Policy
“MarketingSystemsArchitect” is a brand of Content Concepts AI. In this document, “we”, “us”, and “our” mean Content Concepts AI acting through any of these brands, websites, or channels.
By using any of these websites, registering, paying, joining a session, using the platform, or receiving our messages, you agree to these Terms. If you do not agree, please do not use them. Questions: nagabhushan@marketingsystemsarchitect.com
1. About Us
Content Concepts AI provides a marketing automation SaaS platform for Indian MSMEs (AI-powered CRM, website and funnel builder, WhatsApp, email, and ad tools), together with masterclasses, coaching, and membership programmes. MarketingSystemsArchitect is our brand for teaching business owners to build and run their own marketing systems. login.contentconcepts.ai is the access point for the platform; learn.contentconcepts.ai and marketingsystemsarchitect.com are used for masterclasses, programmes, and related offers.
2. Use of the Websites
Use them only for lawful purposes. You must not misuse them, attempt unauthorised access, copy or scrape content without permission, upload malicious code, interfere with performance, misrepresent your identity, or submit false, misleading, abusive, or unlawful information.
3. Eligibility
Our services are intended for adults and business users. By registering or paying, you confirm that you are at least 18 (or have consent from a parent or lawful guardian), can enter into these Terms, and that the information you give is accurate, complete, and your own.
4. Registration and Honest Use
When you register for a masterclass, webinar, programme, community, or session, you agree to give your own accurate name, email address, and mobile number, keep them active, check the messages we send, join on time with a suitable device and connection, follow session rules, and not share or misuse access links.
Misuse of registration. Registering another person, using false or someone else’s details, or registering in order to make false complaints about messages you agreed to receive is a breach of these Terms. We keep records of each registration and the choices made (see our Privacy Policy), may block further registrations or access, and may share these records with WhatsApp, email and payment providers, platforms, or authorities handling a complaint or dispute. We may also pursue remedies available under law for losses caused by deliberate false complaints.
5. Your Account and Access
If you receive a login for a membership, programme, or the platform, keep your password private and tell us at once if you think someone else has used it. Your access is for you and your own business only. You may not share, resell, or split one purchase among several people or businesses (“group buying”), or give others access to programme content. We may suspend access that is shared or misused.
6. Emails and WhatsApp Messages
By registering, purchasing, or using our services, you agree that we may use your details to send service messages and marketing messages about our programmes, on WhatsApp and email, as described in our Messaging Policy, which forms part of these Terms. Messages may be sent in bulk using automated tools. You can opt out of marketing messages at any time.
7. Payments
Payments are collected through our checkout pages or programme platforms (including TagMango) and processed by Razorpay or another authorised payment provider. You are responsible for entering correct payment and contact details. Payment confirmation depends on the payment provider. Prices, programme contents, access periods, renewal charges, and support are shown before purchase. Failed, pending, duplicate, or cancelled payments and refund requests are handled under our Refund Policy. Prices, offers, dates, and availability may change. A purchase is confirmed only when payment is successfully received. If the price of a renewal or subscription you already hold changes, we will tell you by email before the new price applies, and you may cancel before then.
8. Platform Use and Bulk Messaging
If you use the platform to send emails, WhatsApp messages, SMS, or ads to your own customers or leads, you are solely responsible for their consent, your content, and following the rules of Meta/WhatsApp, email providers, telecom regulators, and applicable law. In particular, you must:
- message only people who have agreed to hear from you, or where the law otherwise allows it;
- never use purchased, rented, scraped, or harvested contact lists;
- include a working way to unsubscribe or opt out, and act on opt-outs promptly;
- clearly identify your business, and never disguise the sender, subject, or origin of a message;
- publish your own privacy policy for the pages and forms you create, and follow it;
- not send spam, misleading or illegal offers, or content that infringes others’ rights;
- not sell or share your contacts’ personal information without their consent.
We may suspend or terminate accounts that breach these rules or put our sending reputation, providers, or other customers at risk. Meta, Google, WhatsApp, and other providers may also restrict or suspend accounts at their discretion; we have no control over, and are not liable for, such actions.
9. No Guarantee of Results
Our platform, masterclasses, programmes, content, and examples are for educational and general business purposes. We do not guarantee business growth, revenue, leads, enquiries, sales, ad performance, rankings, visibility, message deliverability, uninterrupted uptime, or any specific result. Results depend on your business, execution, market, budget, configuration, and other factors outside our control.
Any examples, case studies, numbers, or testimonials we share describe particular situations and are not typical or promised results. You should make your own business decisions and take qualified advice where needed.
10. No Professional Advice
Our content is not legal, financial, tax, investment, or other professional advice.
11. Intellectual Property
All content, including text, frameworks, templates, images, videos, slides, designs, logos, worksheets, training material, and recordings, is protected by intellectual property laws. You may not copy, reproduce, distribute, sell, republish, record, share, or adapt it without our prior written permission.
12. Copyright Complaints
If you believe content on our websites or platform infringes your copyright, email our Grievance Officer at support@contentconcepts.ai with the content’s location, proof of your rights, and your contact details. If content of yours was removed in error, you may write to the same address.
13. Recording and Redistribution
Unless permitted in writing, you may not record sessions, share access links, distribute recordings, resell or teach our material as your own, or upload session content anywhere. Breach may lead to cancellation of access without refund and further action.
14. Feedback and Testimonials
If you share questions, feedback, testimonials, or examples, you confirm you have the right to share them. We ask permission before using a testimonial in marketing.
15. Third-Party Tools
Our services use third-party tools such as hosting, payment gateways, Meta (including WhatsApp), Google, TagMango, Razorpay, video platforms, email, CRM, and automation tools. We are not responsible for their downtime, errors, policy changes, account restrictions, API changes, or delivery delays. Your use of them is also subject to their terms.
16. Changes, Cancellation, or Rescheduling
We may modify, postpone, reschedule, or cancel a masterclass, programme, offer, or session for operational, technical, personal, platform, compliance, or business reasons, and will inform registered participants. For paid offers, our Refund Policy applies.
17. Code of Conduct
Be respectful in sessions, chats, groups, communities, and support. We may remove or restrict access for abuse, harassment, spam, unauthorised promotion, illegal or harmful content, or disruption, without refund in cases of serious misconduct.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Content Concepts AI and its founders (including Nagabhushan Mamadapur and Swetha Rangaswamy Rao), brands, team, partners, and service providers are not liable for indirect, incidental, special, consequential, punitive, or business loss arising from use of our websites, platform, programmes, or communications, including payment or technical issues, platform downtime, data loss, third-party account suspensions, message delivery delays, missed reminders, or inability to attend. Where liability cannot be excluded, our total liability is limited to the amount you paid us in the three months before the claim for the specific plan, programme, or masterclass giving rise to the claim.
19. Indemnity
You agree to indemnify Content Concepts AI and its founders, brands, team, partners, vendors, and representatives against claims, losses, and costs arising from your misuse of our websites, platform, or content; breach of these Terms or applicable law; infringement of third-party rights; false or someone else’s information you provide; false complaints you make about messages you agreed to receive; or messages you send through the platform, including any resulting suspension or penalty imposed by Meta, Google, WhatsApp, or other providers.
20. Electronic Notices
We may give you notices by email to the address you provided or by posting on our websites. You agree that electronic notices, records, and agreements meet any requirement that they be in writing.
21. Events Outside Our Control
We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, power or internet outages, platform or provider failures, government action, or unrest.
22. Assignment, Entire Agreement, and Severability
We may transfer our rights under these Terms as part of a transfer of our business. You may not transfer your rights without our written consent. These Terms and the policies they refer to are the entire agreement between you and us about their subject. If any part is found unenforceable, the rest remains in effect.
23. Related Policies
Our Privacy Policy, Messaging Policy, Cookie Policy, and Refund Policy form part of these Terms.
24. Changes and Language
We may update these Terms. The updated version will be posted here with a new “last updated” date. If these Terms are translated, the English version applies in case of any difference.
25. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Subject to applicable law, courts in Bengaluru, Karnataka, India have jurisdiction over disputes arising from these Terms or our websites, platform, programmes, or communications.
26. Contact and Grievance Officer
Grievance Officer: Swetha
Email: support@contentconcepts.ai
Address: Content Concepts AI, Golden Square, #1101, 3rd Floor, J.P. Nagar, Phase 1, Bengaluru 560078, India